Professional communication
Communicate clearly through workplace messages, telephone calls and respectful customer-facing administrative support.
Available now · Course 9
Office Administration & Workplace Skills
Develop practical office-administration skills: communicate professionally, maintain accurate records, organise work, support meetings and apply workplace numeracy within safe role boundaries.
Office Administration Practice Portfolio
Create a private OA1–OA12 practice portfolio covering professional communication, document control, filing, scheduling, meeting support, office supplies, workplace calculations, handovers and professional readiness. Activities are self-directed and not tutor graded; use fictional or anonymised examples and do not enter sensitive customer information.
What the course develops
Accurate records and documents
Check information, organise files and handle workplace records within privacy and authorisation boundaries.
Organisation and meeting support
Plan priorities, coordinate calendars, prepare meeting records and communicate useful handovers.
Practical workplace numeracy
Check everyday administrative calculations, office supplies and basic records without exceeding your role.
Suitable for school leavers, junior administrators, office staff and organisations strengthening administrative workplace capability. This standalone course does not require another Business course purchase.
Assessment and completion
Twelve 15-question module quizzes, four 30-question integrated Track examinations and one 60-question integrated Final Examination use a 70% pass mark. A completion certificate is available only after the required learning and assessments are completed. It records course completion and is not an accredited qualification or a guarantee of employment or workplace outcomes.
Enrol securely
Develop practical office-administration confidence
Enrol once-off for R597. Review the course-only option and optional Olivia minutes before deliberately continuing to Peach Payments.
Live AI Learning Assistance
Learn independently. When you need personal help, Olivia is there.
Talk naturally with Olivia for explanations, examples, practice and role-play within an eligible Business lesson or practical task you own.
Focused on your current task
The authorised course, lesson or OA1–OA12 milestone keeps each conversation relevant and private.
Affordable when needed
Choose 15 minutes for R109, 30 for R179 or 60 for R349.
Built around learning
Ask questions and practise without changing progress, assessment or certificate eligibility.