.support-page{width:min(1120px,100%);margin:0 auto;padding:42px 22px 58px;color:#13283e}.support-overview-page{width:min(1040px,calc(100% - 48px));padding:42px 0 58px}.support-page h1,.support-page h2,.support-page h3{color:#08213e;line-height:1.2}.support-hero{display:flex;justify-content:space-between;align-items:center;gap:30px;padding:34px 38px;margin-bottom:24px;border:1px solid #d8e5ef;border-radius:20px;background:linear-gradient(135deg,#edf6fd 0%,#fff 68%);box-shadow:0 16px 38px rgba(8,33,62,.07)}.support-hero h1{margin:.08rem 0 .55rem;font-size:clamp(2.2rem,5vw,3.4rem);letter-spacing:-.035em}.support-hero p{max-width:670px;margin:0;color:#465d72;font-size:1.03rem}.support-eyebrow,.support-choice-kicker{text-transform:uppercase;letter-spacing:.12em;font-size:.74rem;font-weight:800;color:#9a6110!important;margin:0 0 7px}.support-actions,.support-form-actions,.support-ticket-badges{display:flex;flex-wrap:wrap;gap:10px;align-items:center}.support-choice-grid{display:grid;grid-template-columns:1.08fr .92fr;gap:18px;margin-bottom:38px}.support-choice{display:grid;grid-template-columns:auto 1fr;gap:18px;padding:26px;border:1px solid #dce6ee;border-radius:18px;background:#fff;box-shadow:0 12px 28px rgba(8,33,62,.06)}.support-choice-clara{border-color:#bed8ea;background:linear-gradient(145deg,#f1f8fd,#fff)}.support-choice h2{margin:0 0 7px;font-size:1.35rem}.support-choice p{margin:0;color:#506579}.support-choice>.btn{grid-column:2;justify-self:start}.support-choice-icon{display:grid;place-items:center;width:46px;height:46px;border-radius:13px;background:#173c5c;color:#fff;font-size:1.15rem;font-weight:900}.support-choice-icon-human{background:#b97819}.support-section-heading{display:flex;justify-content:space-between;align-items:end;gap:18px;margin-bottom:16px}.support-section-heading h2{margin:0;font-size:1.65rem}.support-count{padding:6px 11px;border-radius:999px;background:#e9f2f8;color:#244860;font-size:.8rem;font-weight:800}.support-empty{display:grid;justify-items:center;text-align:center;padding:42px 28px;border:1px dashed #abc3d3;border-radius:18px;background:#fbfdff}.support-empty-icon{display:grid;place-items:center;width:52px;height:52px;border-radius:50%;background:#173c5c;color:#fff;font-size:1.35rem;font-weight:900}.support-empty h3{margin:14px 0 6px;font-size:1.3rem}.support-empty p{max-width:620px;margin:0 0 20px;color:#5b6f80}.support-list{display:grid;gap:13px}.support-ticket-row{display:flex;justify-content:space-between;align-items:center;gap:24px;padding:22px 24px;text-decoration:none;color:inherit;border:1px solid #dbe6ee;border-radius:15px;background:#fff;box-shadow:0 8px 20px rgba(8,33,62,.045);transition:border-color .15s ease,box-shadow .15s ease,transform .15s ease}.support-ticket-row:hover{transform:translateY(-2px);border-color:#abc9dc;box-shadow:0 13px 28px rgba(8,33,62,.09)}.support-ticket-row:focus-visible,.support-page .btn:focus-visible,.support-page textarea:focus-visible,.support-page input:focus-visible,.support-page select:focus-visible{outline:3px solid #f2b34c;outline-offset:3px}.support-ticket-main{min-width:0}.support-ref{font-weight:850;letter-spacing:.035em;color:#1457a6;margin:0 0 4px;font-size:.82rem}.support-ticket-row h3{margin:0 0 6px;font-size:1.12rem;overflow-wrap:anywhere}.support-ticket-meta{margin:0;color:#617486}.support-ticket-state{display:flex;min-width:260px;flex-direction:column;align-items:flex-end;gap:8px}.support-ticket-state time,.support-case-state time{color:#66798a;font-size:.82rem}.support-badge,.support-priority{display:inline-flex;padding:6px 10px;border-radius:999px;font-weight:800;font-size:.75rem;border:1px solid transparent;white-space:nowrap}.support-badge{background:#e6f0fa;color:#114a7a}.support-status-resolved,.support-status-closed{background:#e5f5eb;color:#145d35;border-color:#bfe3cc}.support-status-awaiting-customer{background:#fff3d6;color:#744c08;border-color:#f0d38d}.support-status-in-progress{background:#e9e5fb;color:#49388d;border-color:#d1c7f1}.support-priority{background:#f0f3f6;color:#475667}.support-priority-high,.support-priority-urgent{background:#fdeaea;color:#8a2525;border-color:#efc3c3}.support-open-label{color:#124e7f;font-weight:800;font-size:.84rem}.support-back{display:inline-flex;margin-bottom:18px;color:#174f78;font-weight:750}.support-case-header{display:flex;justify-content:space-between;align-items:flex-start;gap:28px;padding:27px 30px;margin-bottom:26px;border:1px solid #dbe6ee;border-radius:18px;background:#fff;box-shadow:0 10px 25px rgba(8,33,62,.055)}.support-case-header h1{margin:0 0 7px;font-size:clamp(1.7rem,4vw,2.45rem);overflow-wrap:anywhere}.support-case-state{display:flex;min-width:230px;flex-direction:column;align-items:flex-end;gap:9px}.support-thread-wrap{max-width:920px;margin:0 auto}.support-thread{display:grid;gap:14px}.support-message{max-width:84%;padding:18px 20px;border:1px solid #d9e3ea;border-radius:14px;background:#f2f6f9;color:#20364a}.support-message.learner{margin-left:auto;background:#eaf3fa;border-color:#bfd5e4}.support-message.admin{margin-right:auto;background:#fff;border-left:5px solid #c98625}.support-message header{display:flex;justify-content:space-between;gap:16px;padding-bottom:9px;margin-bottom:10px;border-bottom:1px solid rgba(83,107,127,.18)}.support-message time{font-size:.78rem;color:#657888}.support-message div{overflow-wrap:anywhere}.support-reply,.support-closed{max-width:920px;margin:26px auto 0;padding:26px 28px;border:1px solid #dbe6ee;border-radius:17px;background:#fff;box-shadow:0 10px 25px rgba(8,33,62,.05)}.support-reply{display:grid;gap:13px}.support-reply h2,.support-closed h2{margin:0}.support-reply p,.support-closed p{margin:5px 0 0;color:#5c7082}.support-reply label,.support-form label{font-weight:750;color:#253d52}.support-reply textarea,.support-form input,.support-form select,.support-form textarea{width:100%;padding:12px 13px;border:1px solid #b8c8d4;border-radius:10px;background:#fff;color:#172b3d;font:inherit}.support-closed{display:flex;align-items:center;gap:18px}.support-closed-icon{display:grid;place-items:center;flex:0 0 46px;width:46px;height:46px;border-radius:50%;background:#e5f5eb;color:#145d35;font-weight:900}.support-closed .btn{margin-left:auto;white-space:nowrap}.support-form-intro{max-width:760px;margin:0 auto 20px}.support-form-intro h1{margin:0 0 7px;font-size:clamp(2rem,4vw,2.8rem)}.support-form-intro p{margin:0;color:#53697c}.support-create-layout{display:grid;grid-template-columns:minmax(0,760px) 280px;gap:22px;align-items:start;justify-content:center}.support-form-card{display:grid;gap:15px;margin:0;padding:27px;border:1px solid #dbe6ee;border-radius:17px;background:#fff;box-shadow:0 10px 25px rgba(8,33,62,.055)}.support-form{display:grid;gap:15px}.support-form label{display:grid;gap:7px}.support-form label span{font-weight:500;color:#6b7b89}.support-create-aside{padding:23px;border:1px solid #d8e5ef;border-radius:16px;background:#f1f7fb}.support-create-aside h2{margin:0 0 8px;font-size:1.22rem}.support-create-aside p{color:#52687b}.support-privacy-note{padding-top:14px;border-top:1px solid #d4e1e9;font-size:.83rem}.support-ask-clara{cursor:pointer}
@media(max-width:900px){.support-choice-grid,.support-create-layout{grid-template-columns:1fr}.support-hero,.support-case-header,.support-ticket-row{align-items:flex-start;flex-direction:column}.support-ticket-state,.support-case-state{align-items:flex-start;min-width:0}.support-message{max-width:92%}.support-create-aside{order:-1}.support-closed{align-items:flex-start;flex-wrap:wrap}.support-closed .btn{margin-left:64px}}
@media(max-width:600px){.support-page{padding:25px 13px 42px}.support-overview-page{width:calc(100% - 26px);padding:25px 0 42px}.support-hero{padding:24px 20px}.support-hero>.btn{width:100%;text-align:center}.support-choice{grid-template-columns:1fr;padding:21px}.support-choice>.btn{grid-column:1;width:100%;text-align:center}.support-actions{width:100%;display:grid;grid-template-columns:1fr}.support-actions .btn{width:100%;text-align:center}.support-ticket-row{padding:18px}.support-ticket-state{width:100%}.support-ticket-badges{align-items:flex-start}.support-case-header{padding:21px}.support-message{max-width:100%;padding:15px}.support-message header{flex-direction:column;gap:3px}.support-reply,.support-closed,.support-form-card{padding:21px 18px}.support-form-actions{display:grid;grid-template-columns:1fr}.support-form-actions .btn{text-align:center}.support-closed .btn{margin-left:0;width:100%;text-align:center}.support-section-heading{align-items:flex-start;flex-direction:column}}

/* The overview uses the same outer student-section shell as My Profile. */
.support-overview-hero>.btn{justify-self:end}
.support-overview-page{width:100%;padding:0 0 32px}
@media(max-width:900px){.support-overview-hero>.btn{justify-self:start}}
@media(max-width:600px){.support-overview-hero>.btn{width:100%;text-align:center}.support-overview-page{width:100%;padding:0 0 16px}}